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  Top » Pages » Information Pages
Information Pages
Information Pages
International Customers
International Customers
International Customers Read This

We can ship internationally so long as your country allows in the import of swords.

The following countries do not allow the import of swords

  • Greece
  • Mexico
  • Japan

 

The following countries have special permit or other requirements, you should contact us first:

  • Denmark

 

Taxes & Customs Duties

In many cases you will be billed a tax or duty upon delivery. This has nothing to do with us and we have no control over it. This is money paid to your government. We cannot pay this tax for you, nor can we refund it. It is your responsibility to pay this, and to know that it must be paid.

 

Privacy Policy
Privacy Policy

Your email address and other personally identifiable information will be used only in order fulfillment, and to send you newsletters if you so request. We will never sell or give your information to third parties, unless related to order fulfillment (such as giving your email address to UPS so that they can inform you if there is a problem with delivery.)


This site is owned and operated by Jalic Inc. Your privacy on the Internet is of the utmost importance to us. At Jalic Inc, we want to make your experience online satisfying and safe.

Because we gather certain types of information about our users, we feel you should fully understand the terms and conditions surrounding the capture and use of that information. This privacy statement discloses what information we gather and how we use it.

Definition of the Information Jalic Inc gathers and keeps track of.

Jalic Inc gathers two types of information about users:

  • Information that users provide through optional, voluntary submissions. These are voluntary submissions to receive our electronic newsletters, to participate in our message boards or forums, to email a friend, and from participation in polls and surveys:
  • Information Jalic Inc gathers through aggregated tracking information derived mainly by tallying page views throughout our sites. This information allows us to better tailor our content to readers' needs and to help our advertisers and sponsors better understand the demographics of our audience. Because Jalic Inc derives its revenue mainly from sponsorships and advertising, providing such aggregated demographic data is essential to keeping our service free to users. Under no circumstances does Jalic Inc divulge any information about an individual user to a third party.

Jalic Inc Gathers User Information In The Following Processes:

OPTIONAL VOLUNTARY INFORMATION

We offer the following free services, which require some type of voluntary submission of personal information by users:

    1. Electronic newsletters (Dispatches)
    • We will offer a free electronic newsletter to users. Jalic Inc gathers the email addresses of users who voluntarily subscribe. Users may remove themselves from this mailing list by following the link provided in every newsletter that points users to the subscription management page. Users can also subscribe to the newsletters at the time of registration.
  • 2. Message boards/forums
    • Users of the site's Message Boards and Forums must register separately for these services (both are free of charge) in order to post messages, although they needn't register to visit the site. During registration the user is required to supply a username, password, and email address.
  • 3. "E-mail this to a friend" Service
    • Our site users can choose to electronically forward a link, page, or documents to someone else by clicking "e-mail this to a friend". The user must provide their email address, as well as that of the recipient. This information is used only in the case of transmission errors and, of course, to let the recipient know who sent the email. The information is not used for any other purpose.
  • 4. Polling
    • We may offer interactive polls to users so they can easily share their opinions with other users and see what our audience thinks about important issues. Opinions or other responses to polls are aggregated and are not identifiable to any particular user. Jalic Inc may use a system to "tag" users after they have voted, so they can vote only once on a particular question. This tag is not correlated with information about individual users.
  • 5. Surveys
    • Jalic Inc may occasionally conduct user surveys to better target our content to our audience. We sometimes share the aggregated demographic information in these surveys with our sponsors, advertisers and partners. We never share any of this information about specific individuals with any third party.

CHILDREN

Consistent with the Federal Children's Online Privacy Protection Act of 1998 (COPPA), we will never knowingly request personally identifiable information from anyone under the age of 13 without requesting parental consent.

USAGE TRACKING

Jalic Inc tracks user traffic patterns throughout all of our sites. However, we do not correlate this information with data about individual users. Jalic Inc does break down overall usage statistics according to a user's domain name, browser type, and MIME type by reading this information from the browser string (information contained in every user's browser).

Jalic Inc sometimes tracks and catalogs the search terms that users enter in our Search function, but this tracking is never associated with individual users. We use tracking information to determine which areas of our sites users like and don't like based on traffic to those areas. We do not track what individual users read, but rather how well each page performs overall. This helps us continue to build a better service for you.

COOKIES

We may place a text file called a "cookie" in the browser files of your computer. The cookie itself does not contain Personal Information although it will enable us to relate your use of this site to information that you have specifically and knowingly provided. But the only personal information a cookie can contain is information you supply yourself. A cookie can't read data off your hard disk or read cookie files created by other sites. Jalic Inc uses cookies to track user traffic patterns (as described above). Our advertising system delivers a one-time cookie to better track ad impressions and click rates.

You can refuse cookies by turning them off in your browser. If you've set your browser to warn you before accepting cookies, you will receive the warning message with each cookie. You do not need to have cookies turned on to use this site. However, you do need cookies to participate actively in message boards, forums, polling and surveys.

USE OF INFORMATION
 

Jalic Inc uses any information voluntarily given by our users to enhance their experience in our network of sites, whether to provide interactive or personalized elements on the sites or to better prepare future content based on the interests of our users.

As stated above, we use information that users voluntarily provide in order to send out electronic newsletters and to enable users to participate in polls, surveys, message boards, and forums. We send out newsletters to subscribers on a regular schedule (depending on the newsletter), and occasionally send out special editions when we think subscribers might be particularly interested in something we are doing. Jalic Inc never shares newsletter mailing lists with any third parties, including advertisers, sponsors or partners.

When we use tracking information to determine which areas of our sites users like and don't like based on traffic to those areas. We do not track what individual users read, but rather how well each page performs overall. This helps us continue to build a better service for you. We track search terms entered in Search function as one of many measures of what interests our users. But we don't track which terms a particular user enters.

Jalic Inc creates aggregate reports on user demographics and traffic patterns for advertisers, sponsors and partners. This allows our advertisers to advertise more effectively, and allows our users to receive advertisements that are pertinent to their needs. Because we don't track the usage patterns of individual users, an advertiser or sponsor will never know that a specific user clicked their ad. We will not disclose any information about any individual user except to comply with applicable law or valid legal process or to protect the personal safety of our users or the public.

SHARING OF THE INFORMATION

Jalic Inc uses the above-described information to tailor our content to suit your needs and to better understand our audience's demographics. This is essential to keeping our service free. We will not share information about individual users with any third party, except to comply with applicable law or valid legal process or to protect the personal safety of our users or the public.

SECURITY

Jalic Inc operates secure data networks protected by industry standard firewall and password protection systems. Our security and privacy policies are periodically reviewed and enhanced as necessary and only authorized individuals have access to the information provided by our customers.

OPT-OUT POLICY

We give users options wherever necessary and practical. Such choices include:

  • Opting not to register to receive our electronic newsletters.
  • Opting not to participate in certain interactive areas, which completely alleviates the need to gather any personally identifiable information from our users

YOUR CONSENT

By using this site, you consent to the collection and use of this information by Jalic Inc. If we decide to change our privacy policy, we will post those changes on this page so that you are always aware of what information we collect, how we use it, and under what circumstances we disclose it.

Shipping Policy
Shipping Policy

As many of you know we ship almost all domestic orders either the same or next business day after you order and we offer the full range of UPS shipping options (assuming the product is in stock).

If a product is in stock and you order before 2:00 PM Eastern Time Monday-Friday the order will probably ship that same day. If you order after 2:00 PM or on a weekend it will ship the next business day.

UPS ground takes usually no more than 7 business days. If you live in the Midwest it may take 1 or 2 days, the East coast 3 or 4 days, the South 4 or 5 days, Seattle or San Diego could take 6 or 7 business days. When you get close to Christmas these times may increase though due to UPS volume.

3 Day Select means UPS will deliver the package on the third business day after we give it to them. So if we ship the package on a Tuesday, then Wednesday is day 1, Thursday is day 2, and Friday it would be delivered. In the same situation shipping 2nd Day Air would make delivery Thursday, and Next Day Air would make delivery Wednesday. UPS does not deliver on the weekends, but Saturday delivery is an optional service you can pay extra for if you have an air shipment. So if its Friday morning and you need it Saturday morning call us and we might be able to help you (air shipping a large sword is very expensive though so its best to plan ahead).

Shipping
We ship exclusively via UPS when the products are available. If products are not available we will notify the customer and give them the option of waiting or receiving a full refund. International shipping may or may not be available depending on customs restrictions on the importation of weapons. Please check the laws in your country before ordering. If we are unable to ship an item to you we will refund 100% of your money.

CB Swords usually ships the same day if you order before 2:30 PM Eastern on a weekday. All other orders are shipped the following day or on Monday for weekend orders. We can ship your purchase by ground, 3 day select, second day air, or next day air. If you need your item delivered quickly CB Swords can help you. Orders that may not ship immediately are international orders or orders where the billing address does not match the shipping address.

Returns
If you are not pleased with your purchase you will have 30 days from the day it reaches your door in which to return it. Only authorized returns will be accepted, and all returns are subject to a 10% restocking fee. Shipping is non-refundable. If the item was damaged by use we will not authorize any return. The swords on this site are not meant for combat, however if you use them for combat understand that like any other sword they can get damaged.